Shipping Policy
Last Updated: November 3, 2026
Thank you for shopping at Vaniros!
This Shipping Policy explains how Northvale Apparel LLC (“Vaniros,” “we,” “our,” or “us”) processes and delivers orders placed through our website.
Please review the following information before placing an order.
Website: https://vaniros.shop/
1. Order Processing Time
All orders are subject to payment verification and processing before shipment.
Once your order has been successfully placed, we will begin processing it for fulfillment.
Processing may include:
Order verification and payment confirmation.
Product availability checks.
Item preparation and packaging.
Shipping label creation and carrier arrangements.
Processing time is separate from shipping transit time.
Orders are processed during normal business and fulfillment days, excluding weekends and applicable holidays.
If an item is unavailable or an unexpected issue affects order fulfillment, we will contact you using the email address provided at checkout.
2. Shipping Destinations
Vaniros ships to eligible destinations displayed and available during checkout.
Available shipping destinations and delivery options may vary depending on product availability, carrier services, and delivery location.
Please ensure that your shipping address is complete and accurate before submitting your order.
If a destination is not available at checkout, we may be unable to ship to that location at the time of purchase.
3. Shipping Methods and Delivery Estimates
Available shipping methods and estimated delivery information will be displayed during checkout, where applicable.
Delivery estimates may vary depending on:
Shipping destination.
Carrier availability.
Product availability.
Weather conditions.
Public holidays.
Customs inspections, where applicable.
Other circumstances beyond our reasonable control.
Shipping transit time begins after the order has been shipped and accepted by the carrier.
Unless expressly stated otherwise at checkout, delivery dates are estimates and are not guaranteed.
We will make reasonable efforts to ensure that orders are shipped within the shipping timeframe communicated at the time of purchase.
If no shipping timeframe is specified, we will follow applicable legal requirements, including the FTC Mail, Internet, or Telephone Order Merchandise Rule.
4. Shipping Costs
Shipping costs are calculated and displayed during checkout before you complete your purchase.
The total shipping charge may depend on:
Delivery destination.
Selected shipping method.
Order size or weight.
Applicable shipping promotions.
Any applicable shipping fees will be included in your order total before payment is submitted.
We will not add undisclosed shipping charges after an order has been completed, except where permitted by applicable law and properly authorized.
5. Order Confirmation and Tracking
After successfully placing an order, you should receive an order confirmation email containing your order details.
Once your order has been shipped, we may send a shipping confirmation email with tracking information, when available.
You can use the tracking information provided to monitor your shipment through the carrier’s website.
Please allow time for the carrier’s tracking system to update after the shipment information becomes available.
If you have not received tracking information or need assistance with your shipment, please contact us at:
Email: [email protected]
Please include your order number in your message.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
Please carefully review your shipping address, including:
Recipient’s full name.
Street address.
Apartment, unit, or suite number.
City and state.
ZIP code.
Contact information, where required.
If you notice an error after placing your order, contact us immediately at:
We will make reasonable efforts to assist with address corrections before the order is shipped.
However, we cannot guarantee that changes can be made once an order has entered fulfillment or has been handed over to the carrier.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping arrangements or charges may apply where permitted by law.
7. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing it.
We will make reasonable efforts to accommodate your request before shipment.
Once an order has been shipped, we may be unable to modify or cancel it.
If your order cannot be shipped within the timeframe promised, we will provide the delay notice and cancellation or refund options required by applicable law.
8. Shipping Delays
Although we strive to fulfill orders within the stated timeframe, unexpected delays may occasionally occur.
Possible causes include:
Carrier service disruptions.
Severe weather conditions.
Transportation delays.
Customs inspections.
Public holidays.
Inventory or fulfillment issues.
Other unforeseen circumstances.
If we become aware that your order cannot be shipped within the promised timeframe, or within the applicable legal timeframe when no shipping time was promised, we will notify you as required by applicable law.
Where required, you will be given the option to:
Agree to a revised shipping date; or
Cancel your order and receive a prompt refund.
We will not require you to accept an unreasonable or undisclosed shipping delay.
9. Lost, Missing, or Delayed Packages
If your tracking information indicates that your package is delayed, please check the carrier’s tracking page for the latest available updates.
If your package has not arrived within the estimated delivery timeframe, contact us at:
Please provide your order number and tracking information so we can assist with the investigation.
If a package is confirmed lost or cannot be delivered, we will review the circumstances and work with the carrier to determine the appropriate resolution in accordance with applicable law and our Refund & Returns Policy.
10. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.
To help us investigate and resolve the issue, please provide:
Your order number.
A description of the issue.
Clear photographs of the affected item and packaging, where applicable.
Please email the information to:
We will review your request and provide an appropriate resolution in accordance with applicable consumer protection laws and our Refund & Returns Policy.
11. International Shipping, Customs, and Duties
For orders shipped outside the United States, additional customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country’s laws.
Unless expressly stated otherwise during checkout:
Import duties and taxes may not be included in the purchase price.
Customers may be responsible for applicable customs duties and import charges.
Customs authorities may inspect shipments, potentially causing delays.
Import requirements and fees vary by destination.
We recommend checking with your local customs authority for information about applicable import requirements before placing an international order.
12. Undeliverable and Returned Packages
A package may be returned to us for reasons including:
Incorrect or incomplete shipping addresses.
Refusal of delivery.
Failure to collect a package.
Carrier delivery restrictions.
Other delivery-related issues.
If a package is returned to us, we will review the circumstances and contact you using the email address provided with your order.
Depending on the circumstances, we may arrange a reshipment or process an appropriate refund in accordance with applicable law and our Refund & Returns Policy.
Any additional shipping charges for reshipment will be communicated to you in advance and will only be collected where permitted by law.
13. Shipping Restrictions and Exceptional Circumstances
Certain products or destinations may be subject to shipping restrictions imposed by carriers, customs authorities, or applicable laws.
We reserve the right to decline or cancel an order when fulfillment is prohibited or cannot reasonably be completed.
If we cancel an order because we are unable to fulfill it, we will notify you and provide any refund required by applicable law.
Nothing in this policy limits any consumer rights that cannot legally be waived.
14. Contact Us
If you have any questions about our Shipping Policy, order processing, delivery, or tracking information, please contact our customer support team.
Legal Business Name: Northvale Apparel LLC
Brand Name: Vaniros
Website: https://vaniros.shop/
Customer Service Email: [email protected]
Business Address:
350 Fifth Avenue, Suite 4200
New York, NY 10118
United States
For shipping-related inquiries, please use the subject line:
We appreciate your patience and support.
Thank you for shopping with Vaniros!
Vaniros Customer Support
Operated by Northvale Apparel LLC